Opening Hours

Monday through Friday

10:00 am - 01:30 pm
03:00 pm - 06:30 pm

Schedule your appointment now!

040 - 434001

To avoid long waiting times for you and your pet, please make an appointment in advance. Appointments are scheduled promptly.

Emergencies will, of course, always be treated as a priority and be seen immediately!

You can reach us both by car and by public transport!


Homeless charity work with the GRC


Since 2010, Karen Voelkel and her team have been caring for the health of animals of the homeless. in Hamburg on a voluntary basis, together with the GRC Wandsbek (German Red Cross) homeless charity. The project has been operating since 2008 in collaboration with the Hamburger Tierärztekammer (Hamburg Chamber of Veterinarians) and the Franziskus Tierheim (St. Francis Animal Shelter).

The drive takes place on the first Monday of every month at 8 pm in front of the Karstadt building at the corner of Mönckebergstraße and Gerhard-Hauptmann-Platz.

Please bring proof of your dog's liability insurance and your dog license.

On Monday evenings, we can only provide limited care, including vaccinations and parasite treatments. Since 2014, a donation account is available for financing more complicated treatments.

The homeless charity work we do in collaboration with the German Red Cross is exclusively for the animals of the homeless. As part of this work, the dogs of homeless people without a permanent address are treated for free. Please understand that this offer is for the homeless only and that no exceptions can be made.


If you like to support us, we will greatly appreciate all donations to the following account:

Recipient: DRK KV Hamburg-Wandsbek e.V.
IBAN: DE77200505501261112039
Reason for transfer: Spende für Tierhilfe

If you additionally provide your mailing address within the 'reason for transfer' field, a donation receipt will be sent to you by the GRC - given that you donate EUR 200.00 or more.