Like almost every practicing veterinarian, our practice offers services for the treatment of a variety of diseases, preventive treatments, and consultations. We offer a veritable A to Z of support to help keep your pet healthy. And if your pet is already sick, we provide quick and gentle treatment. Thanks to our many years of specialized experience in the field of small animal medicine and to our commitment to regular training, we are able to offer you and your animal medical care that is based on the most up-to-date knowledge concerning all health issues.
In some special cases, we collaborate with other specialized veterinary practices and clinics in Hamburg and the surrounding area in order to be able to offer your pet the best possible diagnostic options and the most effective treatment.
In our veterinary practice, we treat dogs, cats, ferrets, birds, and other pets such as rabbits, guinea pigs, hamsters, mice, degus, rats, and chinchillas. We cover many areas of general veterinary practice and offer the following services: Please click on the corresponding link to learn more:
Acupuncture (Lat.: acus = needle, punctio = puncture) is a branch of traditional Chinese medicine (TCM) and is based on the concept that life energy (Qi) can be stimulated via certain points located along energy pathways (meridians). Depending on whether an emptiness or fullness syndrome persists, certain points are activated or sedated. This allows various bodily functions to be influenced and the disturbed energy flow as perceived in TCM to be harmonized.
In contrast to Western medicine, Chinese medicine does not treat a disease but rather focuses on the holistic idea of disharmony in the body. The holistic principle of this form of therapy allows the problem to be addressed at its very root. For we believe it is important to combine Western and Eastern medicine, to exploit the respective advantages of both, and also to identify their limits.
We use acupuncture very successfully in pain management as well as in treating various chronic diseases (e.g., herniated discs, arthrosis, to stimulate the immune system, complaints related to old age).
After a detailed examination of the patient, we would be happy to discuss with you whether this type of therapy is an option for your pet.
We want your pet to be able to enjoy a long and, above all, healthy and pain-free life! Since our pets are usually fed very high-quality food nowadays and medical care has improved considerably overall, as it has for humans, animals are living to an older age on average. Unfortunately, this also means that, with increasing age, animals develop a higher risk of certain diseases and functional limitations. Recognized early, many of these signs of aging and diseases can be treated effectively or at least slowed down. It is therefore of the utmost importance that the state of your cat's or dog's health is checked regularly from the age of about 8-10 years (from 6 years onward for large breed dogs).
Typical diseases that cause our pets problems with increasing age include cardiovascular diseases, arthrosis and movement disorders, impaired organ function especially of the liver and kidneys, dental problems, hormonal problems, including diabetes and hyperthyroidism (cats), increased risk of cancer, and geriatric vestibular syndrome (dogs; often mistaken for a stroke).
Most incipient complaints are not necessarily immediately obvious from external appearances. Heart or kidney diseases, for example, may exist for a long time before you as the owner notice that your pet is sick. Geriatric screening, however, can detect such diseases at a much earlier stage, allowing for timely and targeted treatment. The goal of such treatment is to allow the animal to enjoy a good quality of life for as long as possible.
Geriatric screening includes a general clinical examination, during which the eyes, ears, oral cavity, heart, lungs, skin, and coat are examined. In addition, there is the option to draw a blood sample, which allows the functionality of the major organs to be assessed. The liver and kidney values are checked, as are blood sugar levels and thyroid function.
Please schedule an appointment if you would like a geriatric screening for your pet. Please note that your pet should fast before the blood test.
Some of our patients suffer from diseases that, while not curable, can still be treated. Examples include diabetes, heart disease, chronic pain disorders, hormonal disorders, and skin diseases. In these cases, close contact and regular care are very important to ensure optimal fine-tuning of medication and treatment.
Blood pressure measurement as a routine examination is used for the early detection of diseases associated with hypertension, such as diseases of the heart and blood vessels, kidney disease, central nervous disorders, vision problems, eye disorders, and metabolic disorders (for example, thyroid diseases, diabetes).
In dogs and cats, blood pressure is measured on the tail or upper arm using an appropriately sized cuff.
Leech therapy is a procedure used in alternative medicine. Leeches are applied to the appropriate locations on the body (such as acupuncture points).
The leech performs a small-scale bloodletting with the help of the substances contained in its saliva, which greatly promotes healing.
Surgical procedures are an everyday occurrence at our veterinary practice and patient safety is our top priority.
Except in an emergency, all surgeries are performed by appointment only.
Smaller operations can be performed in the operating room during consultation hours. Larger operations are scheduled daily between noon and 2 pm.
Our practice owns a state-of-the-art inhalation anesthesia device for use in surgeries. Inhalation anesthesia is now standard practice and is gentle on the circulatory system, allowing the patient to be monitored safely during the entire operation. It is also highly suitable for older animals since it ensures excellent monitoring. Throughout the entire duration of the operation, your pet is monitored by a specially assigned employee, supported by an ECG, pulse oximeter (for measurement of the oxygen levels in the blood), and heart rate monitor.
Our practice performs a large number of soft tissue operations: neutering, tumor surgery, wound surgery, caesarean sections, trauma surgery, and many more.
The electrocardiogram (ECG) measures the electric currents that arise during cardiac activity, recording changes in the action currents and arrhythmias and allowing these to be evaluated. These evaluations allow various heart diseases to be diagnosed.
The diet of your pet should be balanced and appropriate to his or her needs. Your pet's food should be adapted to his or her phase of life, breed, and possible illnesses. In the case of certain diseases (for example, food allergy, food intolerance, diabetes, renal failure, etc.) we perform detailed exams in advance in order to identify certain special foods that can be used selectively. Many diseases can be slowed down through an appropriate diet if they are detected early. Our veterinarians and veterinary assistants are trained in this area. Whether your pet requires a normal diet, special diet, or home-cooked food: we are happy to support and advise you!
Saying goodbye to our pets is a very sad and difficult topic. Most animals are with us for years and bring us a great deal of joy; they are our companions, family members, and, for many, our trusting friends. Often, the animal is a faithful playmate for our children. Animals enrich our daily lives with their great zest for life and unconditional loyalty. Their loss leaves behind a deep void and much sadness.
As the owner, it is difficult to see when when the quality of life of your pet is greatly reduced - and opting for painless euthanasia is even more difficult. We want to help you. As veterinarians, we carry an enormous responsibility, as we get to help decide whether to end the life of an animal. This is not always easy and in order to preserve respect for life, the decision should always be based on a mutual interaction between veterinarian and owner. We may already have known your pet for quite a while and can provide a good assessment of its health status. We will help support you as you make the decision that is in the best interest of the animal.
To make this difficult step easier on the animal and on you, we will gladly visit you at home in your familiar surroundings. Please understand that we offer euthanasia services during home visits only for patients previously treated in our practice.
Animals are euthanized in as gentle a manner as possible. They are put to sleep using an anesthetic injection and you have time to say goodbye, and to pet and hold them. Only when your pet is asleep do we administer an overdose of another sleep-inducing drug.
We will gladly answer any questions you may have. When your time together comes to an end, you can rely on our help.
Many questions arise as part of everyday life with an animal – and if you are about to introduce a new pet to your home, there are many things that, if well thought out in advance, can prevent problems later. Expert advice from a vet is therefore very helpful. We are happy to take the time to provide detailed advice on all of your questions.
Frequently asked questions include, for example, which pets are most suitable for children. Is it a species which should be kept as a couple or alone? Are the animals nocturnal or diurnal? Do the animals like to be touched? Can the animals transmit diseases or cause allergies? The needs of the future owners must be taken into account, while at the same time ensuring species-appropriate living conditions for the animal. What should the animal be fed? How big should a cage be? What litter is suitable? How much exercise and activity does a certain breed of dog require? Which diseases is the breed genetically predisposed to?
Rescue animals raise additional aspects and questions: Was the animal previously living on the street or is it used to living in a house and being in contact with humans? Has the animal been tested for certain diseases occurring in its country of origin? What about vaccinations and identification? Clarification of these questions in advance can help to avoid problems at a later stage.
We would also be delighted to assist with any questions you might have when it comes to training your puppy, integrating a new animal into an existing group, or if you would like to know more about nutrition!
On request, we also schedule home visits.
A trip to the vet can be a highly stressful experience for many animals. Cats in particular often have great difficulties with being transported. Therefore, we also offer home visits.
We ask you, however, to bear in mind that home visits are not always more pleasant for an animal than a visit to the practice, since during a home visit, the vet enters the animal's familiar environment and frightens it in the place where it expects to feel very comfortable and safe. Many animals will not simply submit and let someone examine and treat them in their own territory and support from our assistants is not possible during home visits. Optimal medical care, including X-ray, ultrasound, or anesthesia, is also only possible in the practice.
We must therefore always decide together whether home treatment is the right choice for your pet.
Unfortunately, we are able to offer home visits only on certain days and at certain times. Please call us for further information. Please be aware that appointments are dependent on circumstances within our practice.
We will gladly offer home visits when euthanasia is required. It is a lot easier for our four-legged friend to fall asleep without fear if he is in a familiar environment, surrounded by family and without the hustle and bustle of a busy veterinary practice. For owners, it is much easier to deal with the grief and pain.
However, please understand that we can offer this service only to our own patients, whom we know and whom we have accompanied for at least part of their lives.
Please contact us for more information if you are interested in a home visit. We will gladly provide detailed information on costs, the process, and possible therapies.
If your pet has a microchip or a tattoo, it can be registered with a pet register so that it is easier to recover in the event of a loss. If your pet does not yet have a microchip, we can easily implant one during your next visit.
We will also gladly take care of the registration for you, for example with one of the following registers:
Depending on the case, we administer homeopathy in the form of combination products.
Homeopathy is an alternative healing method, which can alleviate or cure both acute and chronic diseases. Homeopathy is based on the principle of regulation therapy, which stimulates and controls the self-healing powers of the body (similarity principle). Homeopathy does not suppress the symptoms, but rather facilitates the healing and functioning of the diseased tissue or organ.
Areas of application include acute and chronic diseases, such as musculoskeletal disorders or diseases of the digestive tract. Homeopathy is also successfully used to treat behavioral disorders, infectious diseases, and heart and circulatory diseases.
We consider the treatment of animals with homeopathic medicines a supplement to rather than as a substitute for conventional medical therapy. The focus of this method is on the animal and a great deal of information is required to find the right kind of treatment. To this end, the individual symptoms of a disease are identified and individual peculiarities are also taken into account. This means that the treatment is geared towards the patient as a whole rather than focusing on the individual symptoms.
Since homeopathy is a form of regulative medicine, a minimum regulatory capacity of the organism is a prerequisite for successful treatment. Homeopathy often works very quickly and with long-lasting effectiveness in the case of acute conditions. Old and sensitive animals in particular experience increased well-being and a better quality of life as a result. This is reflected in the numerous positive experiences with homeopathy as a supportive measure in chronic degenerative processes, such as liver and kidney disease, musculoskeletal problems, and food intolerances.
Like any method, even homeopathy has its limits. These limits come into play when the organism undergoing treatment no longer has a sufficient regulatory ability, for example, in the final stages of cancer. In the case of severe hormonal disorders or necessary surgical interventions, homeopathy can only be used as a concomitant treatment.
The annual vaccination provides an opportunity to check the health of the patient during the thorough examination carried out in advance. We work with state-of-the-art vaccines. The vaccination schedule is based on the recommendations of the International Medical Council on Vaccination and is customized to meet the needs of each patient.
There are no immunization schedules for other small animals.
Interference Management Therapy (IMT) is a form of electrotherapy which exclusively makes use of medium-alternating currents. The medium-frequency alternating current (interference current) is the only non-invasive way, to stimulate cell structures in organs, muscles, bones and nerves. IMT is a gentle and non-painful therapy.
Application areas of IMT for dogs and cats include: diseases of the musculoskeletal system, edema treatments, or neurological deficits. In contrast to the low-frequency transcutaneous electrical nerve stimulation (TENS), interference management therapy (IMT) may also be applied to implants as there is no danger of chemical burns. In addition, no habituation effect is caused when used frequently.
Internal diagnostics is a particularly important area, since internal diseases (diseases of the internal organs and endocrine system) often develop gradually into chronic diseases. A very thorough medical history and diagnostic measures are therefore essential to detect and treat diseases such as Cushing's syndrome, diabetes, Addison's disease, and hypothyroidism as early as possible.
We perform surgical neutering on dogs, cats, ferrets and other pets. Contrary to popular opinion, female animals are also neutered (spayed). Sterilization entails the transection of the spermatic ducts or fallopian tubes. These surgeries are not commonly performed as they do not change the sexual behavior of an animal. For male dogs, there is the option of chemical castration by means of a chip. Hormonal suppression of the menstrual cycles of female animals has a very negative impact on the health of the animal.
During surgical neutering, the ovaries are removed in female animals and the testicles in males. This is an effective and well-tolerated method to stop undesirable behaviors in animals and also serves as a preventive measure.
Every pet owner wants a healthy and energetic animal. Whether dog, cat, rabbit, rat, mouse, guinea pig, hamster, ferret or chinchilla: Regular health checkups by your vet are very important and ensure optimal preventative care. During these checkups we examine eyes, ears, teeth, skin / coat, lungs, and heart. Regular weight checks and an evaluation of the musculoskeletal system are also included. On request, we perform blood tests and advanced diagnostic measures.
Our laboratory equipment is capable of recording extensive diagnostic parameters within minutes. This is especially advantageous in emergencies, allowing additional (possibly life-saving) measures to be taken as quickly as possible.
In our state-of-the-art in-house laboratory we can carry out on-site organ checks, urine tests, blood tests, stool tests, parasitological studies, some dermatological examinations, and vaginal cytology.
We also collaborate with various specialized veterinary labs.
The microchip (also known as a transponder) is an electronic means of animal identification. The chip is implanted under the skin on the left side of the neck. Implantation is simple and quick, with no need for anesthesia. The transponder number stored on the chip (every identifier in the world is unique) consists of 15 digits and can be read by all standard readers.
If you are taking dogs, cats, or ferrets on cross-border travel within the EU, you will need what is known as an EU pet passport (the 'blue passport'). This is an official document. Your animal must be microchipped before this passport can be issued.
Surgical procedures are an everyday occurrence at our veterinary practice and patient safety is our top priority. Inhalation anesthesia is now standard practice and is gentle on the circulatory system, allowing the patient to be monitored safely throughout the entire operation.
Just the same as in human medicine, we offer injection and inhalation anesthesia with the latest anesthetic agents. Of course, every patient receives a venous line and is connected to a monitor (which monitors the vital signs by means of pulse oximetry, ECG). We adapt the anesthesia to the procedure and the individual needs of the patient to ensure maximum safety, even in elderly and sick patients.
Acute emergencies will be treated as a priority. Immediate life-saving treatment and clarification of causes will be provided. After stabilization of the patient, referral to a specialist may be necessary.
If the emergency occurs during our opening hours, please call us and describe the problem to our veterinary assistant. She will give you the closest possible appointment for treatment.
In the event of an emergency outside of our office hours, please contact the Veterinary Emergency Service of the Hamburg Veterinary Chamber at 040 - 434379
or one of the Hamburg veterinary hospitals, for example:
or in the North of Hamburg,
or in the South of Hamburg,
We offer gait analyses, lameness examinations, neurological examinations, and X-ray for clarification of orthopedic problems.
Parasites represent a threat to the health of your pet. They can transfer pathogens or cause illnesses directly. Regular and effective parasite control is therefore very important.
Typical external parasites include fleas, ticks, lice, and mites. There are specific drugs (e.g., spot-on treatments and pills) that prevent flea and tick infestations. To prevent the spread of mites and lice, cushions, blankets, brushes, and collars should be cleaned regularly. If the animal is already infested with mites, lice, or fleas, bath or spot-on treatments are usually used.
Tapeworms, hookworms, lungworms, whipworms, and roundworms are among the common internal parasites that can affect your pet. Some of the parasites that our animals carry in their gastrointestinal tracts can also be transmitted to humans (zoonosis). This often happens as a result of very close contact with the animal; children are particularly susceptible to such infections. We therefore recommend regular deworming treatments (at least 4 times per year) or regular stool examinations for your pet.
You can find more information on parasites online, for example on the following site:
Physiotherapy is geared toward the treatment of the symptoms and functional, movement-related, and activity limitations of the patient. The goal is to restore the functions of the musculoskeletal system and frequently also to eliminate or reduce pain.
Ms. Voelkel has additional training in physiotherapy (physical therapy). Exercise therapy is necessary for patients suffering from chronic pain, as well as after accidents, or following surgery. We would be pleased to tell you more about our physiotherapeutic services.
If you are planning to travel with your pet, we will gladly provide information regarding the necessary preparations, exit and entry regulations, preventive measures, and first-aid kit. We will also be happy to take care of the necessary identification of your pet with a microchip, and to issue an EU pet passport and register it with a pet register. When traveling to southern countries, remember to make sure that you take adequate preventive measures against transmissible infectious diseases.
If you are planning a trip abroad with your pet, please contact us early enough so that together, we can ensure you are compliant with the legal entry requirements for your destination country!
X-ray imaging is an important part of sound diagnostics, both for soft tissue and bone tissue. An X-ray image is a shadow image: depending on the density of the object, it produces different one-dimensional shadows. Highly radiopaque structures such as bones and foreign objects made of metal render the image bright. Less radiopaque structures, such as organs, air, and gases, darken the image.
An X-ray image is very useful in detecting fractures (broken bones), foreign objects, tumors, changes in the heart, lung diseases, arthroses and spondyloses, bladder and kidney stones, dental problems, and much more.
Our practice is equipped with a modern X-ray machine and most images can be taken without anesthesia. Radiation exposure is very low.
We will gladly email you the digital images.
In contrast to X-rays, in which only the outer contours of the organs can be seen, ultrasound allows the internal condition of the organs to be visualized. Ultrasound examinations, therefore, complement other diagnostic measures for detecting diseases in all internal organs. They can help diagnose liver, kidney, bladder, or heart diseases, thromboses and tumors.
Ultrasound can also be used for pregnancy examinations and suspected cases of cardiac disease. Cardiac ultrasound (echocardiography / cardiac sonography) will be performed in-house by a cardiologist by appointment.
Prevention is better than cure!
Therefore, it is as important for our pets to have regular checkups as it is for us humans. From the outset, these checkups should be conducted in the form of a clinical examination during your pet's annual vaccination appointment.
For dogs and cats over the age of 5, the checkup should be performed at least once a year and, if necessary, should extend beyond the scope of the clinical examination.
From middle age onwards, our animals have their minor or major aches and pains, just like we do. Since they cannot tell us about them, however, and are often very tough, quite a few conditions can remain hidden from the owner for quite some time.
Checkups are also important in young animals in order to find predispositions to certain diseases, such as heart disease, hip dysplasia, and elbow dysplasia, as early as possible.
In addition to the clinical examination, a comprehensive checkup includes regular vaccinations, deworming treatments, and flea and tick prevention.
During the annual vaccination booster appointment your pet will be examined from end to end because a vaccination may not be administered if signs of disease are present. In addition, the organ functions may be checked every few years using blood values. This allows incipient, mostly chronic diseases to be treated or at least delayed.
We can perform blood tests on the spot in our in-house laboratory. The most important parameters will be available immediately. Anything beyond these will be analyzed in a specialized laboratory. Even in this case, we receive most results within 24 hours.
Our practice performs a large number of soft tissue operations: neutering, tumor surgery, wound surgery, caesarean sections, trauma surgery, and many more.
Our practice owns a state-of-the-art inhalation anesthesia device for use in surgeries. Inhalation anesthesia is now standard practice and is gentle on the circulatory system, allowing the patient to be monitored safely throughout the entire operation. It is also highly suitable for older animals, since it ensures excellent monitoring. Throughout the entire duration of the operation, your pet is monitored via an ECG, pulse oximeter, and measurement of body temperature.
After surgery, the animals remain in our care until they are alert enough to stand up by themselves. If everything is okay during the final examination, the animals can return home with their owners.
Have you purchased a new young animal? Or is this your first pet? We are happy to provide detailed advice on vaccinations, regular deworming / parasite prevention, changes in dentition, neutering, microchipping, EU pet passports, and nutrition. This always includes a general examination of your new four-legged friend.
The first visit with a young dog or cat is a very special occasion for which we reserve plenty of time. A detailed consultation and thorough exam for congenital or acquired diseases are particularly important. Please schedule an appointment as early as possible to ensure that we have enough time for the examination and consultation.
Our veterinary practice has a wound laser device. Among other benefits, the gentle laser therapy accelerates healing and has an anti-inflammatory effect.
Good dental care is essential for maintaining the health of dogs, cats, ferrets und other pets. For our pets, a healthy set of teeth is an important prerequisite for pain-free feeding. Chronic inflammation of the gums weakens the immune system and tartar often hosts a variety of bacteria. Regular dental cleanings are therefore necessary to maintain healthy teeth into old age.
Our dental clinic offers the option of thoroughly removing tartar from the teeth by means of an ultrasound cleaning device and subsequently smoothing and protecting them with a fluoride-rich polishing paste. The X-ray apparatus allows inflammatory changes or root fractures to be diagnosed.
Often, damage to the crown or neck of a tooth or the gums only becomes visible during or after a cleaning. In addition to the extraction of diseased teeth, we also offer dental and root fillings, which often makes it possible to prevent the loss of the tooth.
In order to keep the intervals between necessary professional tartar removals as long as possible, the teeth of dogs in particular can be cleaned with a toothpaste formulated especially for dogs. Alternatively, tooth cleansing foods or treats can reduce the formation of plaque. We will be happy to advise you with regard to preventive care!
Rabbits, guinea pigs, and chinchillas, in which dental malocclusions may lead to sharp edges on teeth and excessively long teeth, are also frequent dental patients. These problems must be corrected to allow the animal to feed without pain. Dental problems in rodents can even cause the animals to stop feeding completely within a few days – a life threatening condition!
Every general examination therefore always includes an examination of the oral cavity. If this examination reveals dental or gum problems, these must be rectified as soon as possible.
This usually requires light sedation or brief anesthesia, since – as for us humans – manipulations of the teeth are often uncomfortable and sometimes even painful for our pets. Anesthesia is administered using an inhalation device. Depending on the age and general condition of the animal, a blood test may first be necessary to determine whether the internal organ values are in good working order, so as to better assess the anesthetic risk.
If the case requires it, we will consult with specialists and clinics to ensure your pet receives the best possible care. Where necessary, we work with specialized veterinary hospitals and laboratories. An ultrasound specialist visits our practice for special ultrasound examinations. This allows cardiological diagnostics to be carried out gently in our own practice for potential risk patients in particular.
Few veterinary practices are able to treat all possible diseases and injuries that might affect your pet in the best manner possible, as this often requires very expensive special equipment and devices.
Nowadays, as in human medicine there are specialists for all areas of veterinary medicine. We will refer you to an appropriate specialist if specialized examinations, such as eye exams or neurological exams, are required.
We will also recommend that you visit a veterinary hospital if we cannot guarantee the best medical care for your animal.
Our colleagues from the veterinary clinic and the medical specialists to whom we refer your pet will be informed in detail about previous examinations and treatments, contribute to the further treatment of your animal (or provide more specific diagnostic measures), and will return your beloved pet to you and us as soon as possible for the necessary follow-up treatment in our veterinary practice. This will save you long trips and your pet an unnecessarily long hospital stay.
It is especially important to us to find a way to incorporate you as the owner into the medical care of your animal. Therefore, we always try to offer comprehensive advice on the diagnostic methods available to get to the bottom of complaints as well as the expected costs.
We will gladly answer your questions at any time. Please do not hesitate to “bombard” us with questions if something seems unclear. Feel free to contact us.